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Frequently Asked Questions: .................................................. Q: What format are your movies and will I be able to play them on my computer? A: Our movies are in .WMV format. (Windows Media Video). Everyone with a Windows PC can view our movies. MAC users can also view by downloading the Windows Media player free from www.microsoft.com . .................................................. Q: Can I download the movies to my computer and save them? A: Yes, you can download and save all of our movies except for the bonus feeds. (those only stream) .................................................. Q: What quality/speed are your movies? A: We encode our movies into 3 different qualities /speeds. We also have a full length version and a multi part version for each enabling dial-up users to download the higher quality videos. .................................................. Q: Do you have pictures too? A: Of course we do. We have over 1000,000 pictures and over 500 hours of video of every contest and event. We usually have several cameraman at each! .................................................. Q: How often do you update? A: We update almost every day. Sometimes more than once a day sometimes every 2 days. Rest assured we want to keep you as a member so we are constantly updating and adding to our massive archive. .................................................. Q: How do I join and is my information safe? A: You can join with a credit card or by check by clicking the Instant Access link. You will be directed towards the sign up page that is 100% safe and secure and we do not share your info with anyone! .................................................. Q: How do I cancel after I join? A: You can cancel at any time very easily. We provide you with a cancellation link in your confirmation email and inside the members area. There is also 24hr Toll Free support at www.ccbill.com . .................................................. Q: If you have any more questions please email: here and I will reply. A:
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